Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.
There's a focus that hasn't been there for ages and ages and some American bands are sounding quite English like they did in the late 70s and early 80s.
Girls are the future mothers of our society, and it is important that we focus on their well-being. The well-being and welfare of children should always be our focus.
Deal with complaints. If you give the complaint your attention, you may be able to please this one person this one time - and position your business to reap the benefits of good customer service.
You know what the [Barack] Obama administration keeps getting wrong is whenever anything bad happens they focus on law-abiding citizens instead of focusing on the bad guys.
Defeat only happens when you make the decision to stop trying. Because determination works. Steady forward motion, even if it's just a step per week, gets you there. So keep moving, even if it's only a little some weeks.
[In relationships with a directors] I want to be able to give and take, and I can't name what it is: respect, energy, investment in the task, focus, humor, intelligence, but I always feel responsible for taking the money.