Your most unhappy customers ...

Your most unhappy customers are your greatest source of learning.
Your most unhappy customers are your greatest source of learning.

More phrases

Effort only fully releases its reward after a person refuses to quit.
Never complain and never explain.
A good plan violently executed now is better than a perfect plan executed next week.
 George S. Patton
Problems are not stop signs, they are guidelines.
 Robert Schuller
Never give up, for that is just the place and time that the tide will turn.
 Harriet Beecher Stowe

Quotes from the same author

Talking to mothers, always brings it home because they're so anxious to do everything they can for their kids and so tragic for them.
We're very enthused about the idea that in the third trimester we actually give the mother a vaccine and her antibodies, the protective things that the immune system makes, actually pass through to the baby, both when the baby is born, and through the mother's milk. Because the baby's immune system is actually not very strong for that first few months, using the mother's immune system to do this - it's a very exciting idea and something that we're investing heavily in.
Like many others, I have deep misgivings about the state of education in the United States. Too many of our students fail to graduate from high school with the basic skills they will need to succeed in the 21st Century economy, much less prepared for the rigors of college and career. Although our top universities continue to rank among the best in the world, too few American students are pursuing degrees in science and technology. Compounding this problem is our failure to provide sufficient training for those already in the workforce.
So it's an absolute lie that has killed thousands of kids. Because the mothers who heard that lie, many of them didn't have their kids take either pertussis or measles vaccine, and their children are dead today. And so the people who go and engage in those anti-vaccine efforts -- you know, they, they kill children. It's a very sad thing, because these vaccines are important.
The answer is simple, and harsh. The market did not reward saving the lives of these children, and governments did not subsidize it. So the children died because their mothers and their fathers had no power in the market and no voice in the system.