When I got to GM they were ...

When I got to GM they were using a matrix method of management which means everybody has more than one boss. I first heard about that system many years ago. It's supposed to help with collaboration, but my assessment is that it's pretty hard to get geared for action that way.
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 Edward Whitacre, Jr.

Quotes from the same author

I am honored to be able to serve GM at this critical juncture and take part in its reinvention.
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 Edward Whitacre, Jr.
AT&T will not block access to the public Internet or degrade service, period.
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 Edward Whitacre, Jr.
My goal in coming to General Motors was to help restore profitability, build a strong market position and position this iconic company for success. We are clearly on that path.
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 Edward Whitacre, Jr.
So long as TARP money is wrapped up in GM, the company will never shake its 'Government Motors' image. That label, as competitors and GM employees are keenly aware, is code for one thing: 'GM is a failure'.
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 Edward Whitacre, Jr.
I've been accused many times of not talking very much, but I guess I don't believe in talking things to death. You can talk too much on most anything and it stops being productive. There is a time for action. Eventually you have to pull the trigger.
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 Edward Whitacre, Jr.