To WOW, you must ...

To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver.
To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver.
 Tony Hsieh

More phrases

I'm pretty conservative when it comes to money. My parents were very working class and constantly working. There was always a very strong work ethic and that's put a more conservative, "save for a rainy day" mentality into me.
To reform society, and with it humanity, there is only one mean; to transform the mentality of men, to direct them ("les orienter", Fr.) in a new spirit.
 African Spir
Random, meaningless groups can adopt an us-versus-them mentality.
 Alexandra Robbins
The kind of group mentality that we had lived under since the Second World War is starting to erupt, and the craving for individualism is now much stronger. It's not as taboo anymore, as it was when I was younger.
 Nicolas Winding Refn
I mean, I grew up an athlete training and training and training. So I kind of have that mentality.
 Scott Speedman

Quotes from the same author

Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
 Tony Hsieh
There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
 Tony Hsieh
For individuals, character is destiny. For organizations, culture is destiny.
 Tony Hsieh
Envision, create, and believe in your own universe, and the universe will form around you.
 Tony Hsieh
I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.
 Tony Hsieh