The well-satisfied customer ...
More phrases
If one does not know to which port one is sailing, no wind is favorable.
What a distressing contrast there is between the radiant intelligence of the child and the feeble mentality of the average adult.
We are masters of the unsaid words, but slaves of those we let slip out.
I have always found that mercy bears richer fruits than strict justice.
A lie gets halfway around the world before the truth has a chance to get its pants on.
Quotes from the same author
In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.
James Cash Penney
No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.
James Cash Penney
I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.
James Cash Penney
As a rule, we find what we look for; we achieve what we get ready for.
James Cash Penney
Business is no longer a matter of profits alone. Profits must come through public confidence, and public confidence is given to any merchant in proportion to the service which he gives to the public.
James Cash Penney
