The very ability to empathize ...

The very ability to empathize with a user requires that I have an understanding of that user\'s value and needs. This is what leads to many product fails. The individuals developing the innovation don\'t actually use it.
The very ability to empathize with a user requires that I have an understanding of that user's value and needs. This is what leads to many product fails. The individuals developing the innovation don't actually use it.
 David Livermore

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Being self-made is a state of mind, and once you put that mentality to work, your success will come.
 Dave East
A lot of people change for good. Some people just fall off. Just trying to progress in anything, no matter what you're doing, I feel like any progression you make... some people aren't gonna be around you that were around you.
 Dave East
What a distressing contrast there is between the radiant intelligence of the child and the feeble mentality of the average adult.
Don't settle in the land of barely enough. That is where you are, it is not who you are. That's your location, it's not your identity. No matter what it looks like, have an abundant mentality.
Everything in your life, every experience, every relationship is a mirror of the mental pattern that is going on inside of you.

Quotes from the same author

When you start paying attention to diversity, you notice it (and notice its absence!). And based on the culture of your upbringing and the culture of your organization, you may or may not be primed to think consciously about innovation.
 David Livermore
Perspective taking is taking on the perspective of others. It's what we do anytime we buy a gift for someone else ("What would they like?"). So it means breaking the golden rule ("Treat others the way you want to be treated") and instead, acknowledges that others may not want what you want.
 David Livermore
Generating diverse ideas requires being clear about the kind of input needed and creating multiple ways for diverse team members to share their ideas (e.g. use more than just a brainstorming session).
 David Livermore