The number one goal in resolving a conflict is to make sure both sides maintain their self-esteem. Resolving conflict is rarely about who is right. It is about acknowledgment and appreciation of differences.
Thomas Crum
The number one goal in ...
Quotes from the same author
Being willing to change allows you to move from a point of view to a viewing point - a higher, more expansive place, from which you can see both sides.
Thomas Crum
