The Malcolm Baldrige National ...

The Malcolm Baldrige National Quality Award, which highlights customer satisfaction, workforce empowerment, and increased productivity, has come to symbolize America\'s commitment to excellence.
The Malcolm Baldrige National Quality Award, which highlights customer satisfaction, workforce empowerment, and increased productivity, has come to symbolize America's commitment to excellence.

More phrases

Effort only fully releases its reward after a person refuses to quit.
Never complain and never explain.
A good plan violently executed now is better than a perfect plan executed next week.
 George S. Patton
Problems are not stop signs, they are guidelines.
 Robert Schuller
Never give up, for that is just the place and time that the tide will turn.
 Harriet Beecher Stowe

Quotes from the same author

If you look back at the 1960's in the United States, and if you think that more good was done than harm, you are probably a Democrat. If you think that more harm was done than good, then you're probably a Republican.
When I first came to Washington in the 1960s, even at the height of the Vietnam War, until the end there in '68 there was a certain climate of cooperation. And then in the late sixties and in through the seventies, politics began getting more mean. And then from the eighties on it seemed to be institutionalized, this personal attack business. And I just hate it.
Putin wants to reestablish Russian greatness, not as the Cold War, but in 19th century empire terms.
The light may be fading on the 20th century, but the sun is still rising on America.
No one who has lived through the second half of the 20th century could possibly be blind to the enormous impact of exchange programs on the future of countries.