The longer you wait, the ...
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Effort only fully releases its reward after a person refuses to quit.
Never complain and never explain.
A good plan violently executed now is better than a perfect plan executed next week.
George S. Patton
Problems are not stop signs, they are guidelines.
Robert Schuller
Never give up, for that is just the place and time that the tide will turn.
Harriet Beecher Stowe
Quotes from the same author
Service standards keep rising. As competitors render better and better service, customers become more demanding. Their expectations grow. When every company's service is shoddy, doing a few things well can earn you a reputation as the customer's savior. But when a competitor emerges from the pack as a service leader, you have to do a lot of things right. Suddenly achieving service leadership costs more and takes longer. It may even be impossible if the competition has too much of a head start. The longer you wait, the harder it is to produce outstanding service.
Bill Davidow