Positions and titles mean ...

Positions and titles mean absolutely nothing. They\'re just adornments; they don\'t represent the substance of anybody. Every person and every job is worth as much as any other person and any other job.
Positions and titles mean absolutely nothing. They're just adornments; they don't represent the substance of anybody. Every person and every job is worth as much as any other person and any other job.
 Herb Kelleher

More phrases

I'm pretty conservative when it comes to money. My parents were very working class and constantly working. There was always a very strong work ethic and that's put a more conservative, "save for a rainy day" mentality into me.
To reform society, and with it humanity, there is only one mean; to transform the mentality of men, to direct them ("les orienter", Fr.) in a new spirit.
 African Spir
Random, meaningless groups can adopt an us-versus-them mentality.
 Alexandra Robbins
The kind of group mentality that we had lived under since the Second World War is starting to erupt, and the craving for individualism is now much stronger. It's not as taboo anymore, as it was when I was younger.
 Nicolas Winding Refn
I mean, I grew up an athlete training and training and training. So I kind of have that mentality.
 Scott Speedman

Quotes from the same author

You have to have the service mentality in the sense that you subjugate your own ego, and you subjugate a large part of your own life to really helping other people, being successful on their behalf.
 Herb Kelleher
If the employees come first, then they're happy. A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring green mysteries of all time, it is just the way it works.
 Herb Kelleher
I've always been able to make erroneous decisions very quickly.
 Herb Kelleher
We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per 100,000 passengers carried. So you're not just getting low fares, you're also getting wonderful customer service.
 Herb Kelleher
If employees aren't satisfied, they won't promote the product we need.
 Herb Kelleher