Observing many companies in ...
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Effort only fully releases its reward after a person refuses to quit.
Never complain and never explain.
A good plan violently executed now is better than a perfect plan executed next week.
George S. Patton
Problems are not stop signs, they are guidelines.
Robert Schuller
Never give up, for that is just the place and time that the tide will turn.
Harriet Beecher Stowe
Quotes from the same author
It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below.
Joseph M. Juran
A good rule in organizational analysis is that no meeting of the minds is really reached until we talk of specific actions or decisions. We can talk of who is responsible for budgets, or inventory, or quality, but little is settled. It is only when we get down to the action words-measure, compute, prepare, check, endorse, recommend, approve-that we can make clear who is to do what.
Joseph M. Juran
Without a standard there is no logical basis for making a decision or taking action.
Joseph M. Juran
