Motivation and inspiration ...

Motivation and inspiration energize people, not by pushing them in the right direction as control mechanisms do but by satisfying basic human needs for achievement, a sense of belonging, recognition, self-esteem, a feeling of control over one's life, and the ability to live up to one's ideals. Such feelings touch us deeply and elicit a powerful response.
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 John P. Kotter

Quotes from the same author

Motivation is not a thinking word; it's a feeling word.
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 John P. Kotter
Outsiders have the intuitive ability to continually view problems in fresh ways and to identify ineffective practices and traditions.
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 John P. Kotter
Leaders establish the vision for the future and set the strategy for getting there; they cause change. They motivate and inspire others to go in the right direction and they, along with everyone else, sacrifice to get there.
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 John P. Kotter
Producing major change in an organization is not just about signing up one charismatic leader. You need a group - a team - to be able to drive the change. One person, even a terrific charismatic leader, is never strong enough to make all this happen.
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 John P. Kotter
A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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 John P. Kotter