Making an honest mistake is acceptable. Failing to fix it is not.
Ron Kaufman
Making an honest mistake is ...
Quotes from the same author
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
Ron Kaufman
Could you achieve the possible without trying? Could you achieve the impossible if you refuse to stop trying?
Ron Kaufman
Acting after being asked is compliance. Acting without being asked is kindness.
Ron Kaufman
Exceeding expectations is where satisfaction ends and loyalty begins.
Ron Kaufman
Vision with action makes a powerful reality.
Ron Kaufman
