It sometimes happened that ...

It sometimes happened that you might be familiar with a man for several years thinking he was a wild animal, and you would regard him with contempt. And then suddenly a moment would arrive when some uncontrollable impulse would lay his soul bare, and you would behold in it such riches, such sensitivity and warmth, such a vivid awareness of its own suffering and the suffering of others, that the scales would fall from your eyes and at first you would hardly be able to believe what you had seen and heard. The reverse also happens.
It sometimes happened that you might be familiar with a man for several years thinking he was a wild animal, and you would regard him with contempt. And then suddenly a moment would arrive when some uncontrollable impulse would lay his soul bare, and you would behold in it such riches, such sensitivity and warmth, such a vivid awareness of its own suffering and the suffering of others, that the scales would fall from your eyes and at first you would hardly be able to believe what you had seen and heard. The reverse also happens.

Quotes from the same author

Love animals: God has given them the rudiments of thought and joy untroubled. Do not trouble their joy, don't harrass them, don't deprive them of their happiness, don't work against God's intent. Man, do not pride yourself on superiority to animals; they are without sin, and you, with your greatness, defile the earth by your appearance on it, and leave the traces of your foulness after you - alas, it is true of almost every one of us!
A widow, the mother of a family, and from her heart she produces chords to which my whole being responds.
...to return to their 'native soil,' as they say, to the bosom, so to speak, of their mother earth, like frightened children, yearning to fall asleep on the withered bosom of their decrepit mother, and to sleep there for ever, only to escape the horrors that terrify them.
God has such gladness every time he sees from heaven that a sinner is praying to Him with all his heart, as a mother has when she sees the first smile on her baby's face.
There is immeasurably more left inside than what comes out in words.