It is most important that top ...

It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below.
It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below.
 Joseph M. Juran

More phrases

Courage - a perfect sensibility of the measure of danger, and a mental willingness to endure it.
 William Tecumseh Sherman
The same mentality that leads to environmental despoliation, environmental destruction, also leads to damage to people.
 Naomi Oreskes
You can't break poor people mentality. Once you grow up poor, you don't take anything for granted. It can have the negative side also because you can never truly be relaxed.
 Will Smith
The man with the average mentality, but with control, with a definite goal, and a clear conception of how it can be gained, and above all, with the power of application and labor, wins in the end.
 William Howard Taft
I think society had to grow up to the mentality of Peter Norman.
 John Carlos

Quotes from the same author

A good rule in organizational analysis is that no meeting of the minds is really reached until we talk of specific actions or decisions. We can talk of who is responsible for budgets, or inventory, or quality, but little is settled. It is only when we get down to the action words-measure, compute, prepare, check, endorse, recommend, approve-that we can make clear who is to do what.
 Joseph M. Juran
Observing many companies in action, I am unable to point to a single instance in which stunning results were gotten without the active and personal leadership of the upper managers.
 Joseph M. Juran
Without a standard there is no logical basis for making a decision or taking action.
 Joseph M. Juran