In the world of Internet Customer Service, it's im...

In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.

Douglas A. Warner III

Effort only fully releases its reward after a person refuses to quit.

Never complain and never explain.

A good plan violently executed now is better than a perfect plan executed next week.

George S. Patton

Problems are not stop signs, they are guidelines.

Robert Schuller

Never give up, for that is just the place and time that the tide will turn.

Harriet Beecher Stowe

In the world of Internet ...