In the absence of feedback, ...

In the absence of feedback, people will fill in the blanks with a negative. They will assume you don’t care about them or don’t like them.
 Pat Summitt

Quotes from the same author

I think helped our players in terms of being able to fight through some adversity along the way.
 Pat Summitt
The absolute heart of loyalty is to value those people who tell you the truth, not just those people who tell you what you want to hear. In fact, you should value them most. Because they have paid you the compliment of leveling with you and assuming you can handle it.
 Pat Summitt
If you don't want responsibility, don't sit in the big chair. To be successful, you must accept full responsibility
 Pat Summitt
In order to grow, you must accept new responsibilities, no matter how uncertain you may feel or how unprepared you are to deal with them.
 Pat Summitt
Responsibility equals accountability equals ownership. And a sense of ownership is the most powerful weapon a team or organization can have.
 Pat Summitt