I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather....In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or is dehumanized.
I have come to the ...
Quotes from the same author
Knowing is not enough; we must apply. Willing is not enough; we must do.
Just trust yourself, then you will know how to live.
The really unhappy person is the one who leaves undone what they can do, and starts doing what they don't understand; no wonder they come to grief.
What is not started today is never finished tomorrow.
A man sees in the world what he carries in his heart.