Firms need to ensure that ...

Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you\'re marketing your firm to new customers, you better be able to provide them service when they do business with you.
Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.
 Arthur Levitt Jr

More phrases

If one does not know to which port one is sailing, no wind is favorable.
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 Seneca the Younger
What a distressing contrast there is between the radiant intelligence of the child and the feeble mentality of the average adult.
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 Sigmund Freud
We are masters of the unsaid words, but slaves of those we let slip out.
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 Winston Churchill
I have always found that mercy bears richer fruits than strict justice.
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 Abraham Lincoln
A lie gets halfway around the world before the truth has a chance to get its pants on.
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 Winston Churchill

Quotes from the same author

But when that information travels only to a privileged few, when it is used to profit at the expense of the investing public, when that information comes by way of favored access rather than by acumen, insight or diligence, we must ask, 'Whose interest is really being served?'.
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 Arthur Levitt Jr
While fund performance is unpredictable, the impact of fees is not, .. A 1- percent annual fee will reduce an ending account balance by 17 percent after 20 years.
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 Arthur Levitt Jr