Customers who are merely satisfied remain your cus...

Customers who are merely satisfied remain your customers only as long as everything goes their way.

Chip R. Bell

If one does not know to which port one is sailing, no wind is favorable.

What a distressing contrast there is between the radiant intelligence of the child and the feeble mentality of the average adult.

We are masters of the unsaid words, but slaves of those we let slip out.

I have always found that mercy bears richer fruits than strict justice.

A lie gets halfway around the world before the truth has a chance to get its pants on.

Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

Chip R. Bell

Customers who are merely ...