Customer service shouldn't ...
More phrases
Effort only fully releases its reward after a person refuses to quit.
Never complain and never explain.
A good plan violently executed now is better than a perfect plan executed next week.
George S. Patton
Problems are not stop signs, they are guidelines.
Robert Schuller
Never give up, for that is just the place and time that the tide will turn.
Harriet Beecher Stowe
Quotes from the same author
Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
Tony Hsieh
There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
Tony Hsieh
For individuals, character is destiny. For organizations, culture is destiny.
Tony Hsieh
Envision, create, and believe in your own universe, and the universe will form around you.
Tony Hsieh
I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.
Tony Hsieh
