Customer service is not a ...

Customer service is not a department, it\'s everyone\'s job.
Customer service is not a department, it's everyone's job.
 Ken Blanchard

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Being self-made is a state of mind, and once you put that mentality to work, your success will come.
 Dave East
A lot of people change for good. Some people just fall off. Just trying to progress in anything, no matter what you're doing, I feel like any progression you make... some people aren't gonna be around you that were around you.
 Dave East
What a distressing contrast there is between the radiant intelligence of the child and the feeble mentality of the average adult.
Don't settle in the land of barely enough. That is where you are, it is not who you are. That's your location, it's not your identity. No matter what it looks like, have an abundant mentality.
Everything in your life, every experience, every relationship is a mirror of the mental pattern that is going on inside of you.

Quotes from the same author

The quality of a leader is reflected in the standards they set for themselves." Ray Kroc "If some of today's leaders don't relearn the value of a smile, they'll be unable to fire up others' ability to find real enjoyment in their work.
 Ken Blanchard
Asking for other's guidance helps you see what you may not be able to see. It's always important to check your ego and ask for help.
 Ken Blanchard
The Hoffman Process brings forth spiritual leadership in a person. It made my spirituality come alive. Through the Hoffman Process I actually brought my faith into my daily actions.
 Ken Blanchard
There's a difference between interest and commitment. When you're interested in doing something, you do it only when it's convenient. When you're committed to something, you accept no excuses - only results.
 Ken Blanchard
When you're committed to something, you accept no excuses, only results.
 Ken Blanchard