Oh, fatherhood has a very humanising effect on a bloke like me in the military. As a dad, you become absolutely aware of your own human frailty and a need to be nurturing and compassionate and fatherly
But the people of the disaster area fundamentally needed to understand that the rest of Australia had noticed their misery and their stoicism and their intense sense of community and determination to arise from the sodden wreckage of their homes, and that Australians would dig deep to help. I helped to describe the community ethos which quickly triumphed over incipient despair. It is this mobilisation of the unifying spirit that thrills us all, even as we mourn.
I saw one of my primary tasks was to do what I could to restore confidence, to ensure that people knew and cared about their predicament and that governments were committed to helping. Equally an optimism had to be engendered, a belief that not only would they recover but would emerge 'bigger, brighter and better than ever.'