All of management's efforts ...

All of management\'s efforts for Kaizen boil down to two words: customer satisfaction.
All of management's efforts for Kaizen boil down to two words: customer satisfaction.
 Masaaki Imai

More phrases

Effort only fully releases its reward after a person refuses to quit.
Never complain and never explain.
A good plan violently executed now is better than a perfect plan executed next week.
 George S. Patton
Problems are not stop signs, they are guidelines.
 Robert Schuller
Never give up, for that is just the place and time that the tide will turn.
 Harriet Beecher Stowe

Quotes from the same author

Progress is impossible without the ability to admit mistakes.
 Masaaki Imai
To assure the prosperity of a firm should be a long-term strategy and the turnover of key managers should be taken into account from the stand point of long-term consideration and not from the monthly or quarterly flavors.
 Masaaki Imai