A hundred years ago-even 20 ...

A hundred years ago-even 20 or 30 years ago-it was possible, if not always easy, to close major business by calling on and satisfying a key decision-maker. Today, every piece of business entails multiple decisions, and those decisions are virtually never made by the same person. Not only do you have to contend with multiple decisions, but the people who make those decisions may not even work in the same place.
A hundred years ago-even 20 or 30 years ago-it was possible, if not always easy, to close major business by calling on and satisfying a key decision-maker. Today, every piece of business entails multiple decisions, and those decisions are virtually never made by the same person. Not only do you have to contend with multiple decisions, but the people who make those decisions may not even work in the same place.

Quotes from the same author

Your success in life and work will be determined by the kinds of habits that you develop over time. The habit of setting priorities, overcoming procrastination, and getting on with your most important task is a mental and physical skill. As such, this habit is learnable through practice and repetition, over and over again, until it locks into your subsconscious mind and becomes a permanent part of your behaviour.
There is never enough time to do everything, but there is always enough time to do the most important thing.
Goals are the fuel in the furnace of achievement.
Whatever we expect with confidence becomes our own self-fulfilling prophecy.
You can only grow if you're willing to feel awkward and uncomfortable when you try something new.