A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
A customer is the most ...
Quotes from the same author
Happiness is when what you think, what you say, and what you do are in harmony.
Strength does not come from physical capacity. It comes from an indomitable will.
Be the change that you want to see in the world.
It is unwise to be too sure of one's own wisdom. It is healthy to be reminded that the strongest might weaken and the wisest might err.
It is the quality of our work which will please God, not the quantity.